No conversation selected
Select a customer from the sidebar to start chatting, or wait for incoming calls.
Select a customer from the sidebar to start chatting, or wait for incoming calls.
| Month | Income (Net Rev) | Cost of Sales | Gross Profit | GM % | Operating Exp. | Net Profit |
|---|---|---|---|---|---|---|
| Loading… | ||||||
| Month | Orders | Revenue | Refunds | Net Revenue | Cost of Sales | Gross Profit | GM % | Net Profit | AOV |
|---|---|---|---|---|---|---|---|---|---|
| Loading… | |||||||||
Enter the actual expenses for the selected month. Once saved, the P&L shows real figures instead of an estimate.
Add GA4_PROPERTY_ID and GA4_SERVICE_ACCOUNT_JSON to backend/.env to enable traffic analytics.
| Month | Spend (EUR) | Spend (USD) | Purchases | CPR (EUR) | ROAS | Impressions | Clicks | CTR % |
|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||
Real-time health of the Diabec business. Combines revenue velocity, reorder rate, support speed, app adherence, and community engagement.
Every caregiver invitation across the app. Pending = waiting for the caregiver to accept. Active = accepted and currently has access.
Live spend & performance from the Diabec PPC account (read-only). Monthly spend auto-feeds the Finance P&L "Meta Ads" opex line.
Caller-ID authentication, number reputation & answer rate across Diabec's 5 markets (US · UK · CA · AU · SG). Answer rate is computed from our own call logs — never the Pearl "success" counter, which is a broken metric.
Live snapshot from NLPearl — account credit, every outbound campaign with its assigned phone number and status, inbound agents, and phone-number allocation. Refreshes every 20s.
Inbound + outbound voice calls handled by Pearl AI. Live updates appear top-right when a call starts or ends. Click a row to expand the transcript.
Estimated burn from the internal usage ledger — every companion chat (text + streaming + voice), memory summary refresh, Whisper minute, TTS character, LiveKit minute, Pearl call, and Gemini fallback. Pulls from usage_events.
App-only subscriptions across three growth tiers. Per-event burn (above) is on top of these. Build as we go — start at Lean, upgrade when traction demands it.
Excludes company-level marketing/CRM tooling (HubSpot, Klaviyo email, Shopify) — those are tracked under Finance → Expenses, not app costs.
Companion is currently slow because the Fly backend (FRA) sits ~150ms from Anthropic/OpenAI (US-East), and Supabase (Tokyo) adds ~120ms more. These upgrades attack each contributor — sorted P0 first.
Estimates based on the internal pricing table in backend/services/usage_meter.py. Actual provider bills (Anthropic, OpenAI, NLPearl, LiveKit) may vary ±10%. Subscription numbers above are list prices as of 2026-05; verify each plan against your invoice. Tier upgrades are recommendations — build as we go.
Closed-beta gate. Only emails on this list can create accounts.
| Invited by | Notes | Added | Action | |
|---|---|---|---|---|
| Loading… | ||||
Give people limited access to specific tabs. Each user gets their own token and a sign-in link.
| Name | Tabs | Status | Actions |
|---|---|---|---|
| Loading… | |||
Adds a person to the conversations list before they sign up. When they register with the same email the contact joins their profile.
Saved in this browser only. Insert one from the Templates button next to the reply box.